Smart Hands, Simplified
Hands-on Support. Worldwide.
Expert hands and eyes in your data centre, so you can focus on what matters most.
Global Coverage
30+ data centrelocations worldwide.
Fast Response
Rapid turnaroundwhen you need it.
Expert Engineers
Skilled, certified andsecurity cleared.
Focused On You
Flexible support builtaround your business.
Hands-On Support That Keeps Your Business Moving
Freedomtech's Smart Hands services give you access to skilled data centre technicians who act as an extension of your team.
From installations and troubleshooting to remote reboots and full project management, we handle the technical tasks - so you can stay focused on your core objectives.
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Our Smart Hands Process
Define
Customer's Scope of Work (SOW) provided.
Review & Plan
We review the SOW and request any additional details.
Schedule & Assign
Pre-call to confirm details. Engineer assigned.
Approval
Customer approval required for proceeding.
Schedule Work
Work scheduled as per customer's preferences.
On-Site Execution
Ongoing customer communication during tasks.
Review
Customer review post-completion for satisfaction.
Ongoing Support
Post-call scheduled for work review and ongoing support.
Smart Hands. Real Impact.
Installations
Racks, servers, storage, networking and more.
Remote Support
Reboots, troubleshooting and configuration.
HardwareMaintenance
Hardware replacement, checks and updates.
Cable Management
Neat, secure and optimised infrastructure.
Project Support
End-to-end support for your data centre projects.
Security Checks
Visual inspections and environmental checks.
Global Coverage. Local Expertise.
With 30+ strategic data centre locations across the globe, our Smart Hands are always close by.
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Focus On Your Business. We'll Handle The Rest.
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